Question 1

What does my client see in the portal?

Accepted Answer

Visits and their sources, call clicks and peak hours, submitted forms, and sales collected through Stripe Connect. You send your client a link they can share.

Question 2

Can I cancel anytime?

Accepted Answer

Yes. Cancel in one click from Settings → Billing (the Stripe customer portal). There's no commitment: cancellation takes effect at the end of the period you already paid for.

Question 3

Is there a free trial?

Accepted Answer

No free trial, but every plan comes with a {days}-day money-back guarantee. If Vortex isn't right for you, email us within {days} days of your first payment and we'll refund you in full.

Question 4

What data does Vortex collect?

Accepted Answer

Lead search uses public professional company data: business name, address, business phone, SIREN and opening hours. Collection of natural persons' names is disabled by default.

Question 5

Do I need to provide my own Google Maps key?

Accepted Answer

Yes. You create a key in Google Cloud and add it in Settings. There is no Vortex markup or intermediary on Google's API costs; setup usually takes about 10 minutes.

Question 6

How does the Stripe Connect commission work?

Accepted Answer

It is separate from the subscription. For client payments collected through Vortex, the platform fee is 4% on Starter, 2% on Pro, and 1% on Agency. For a €5,000 payment, that is €200, €100, or €50 respectively. Stripe's processing fees are separate.

Simple pricing, no surprises

Starter

Pro

Agency

Frequently asked questions

Starter

Pro

Agency

What does my client see in the portal?−

Can I cancel anytime?+

Is there a free trial?+

What data does Vortex collect?+

Do I need to provide my own Google Maps key?+

How does the Stripe Connect commission work?+